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Category: Remarkable World Commentary

Remarkable World Commentary Episode #86: Interview with Pam Cusick, Senior Vice President, Driving Growth, Outreach & Patient Voice Integration, Rare Patient Voice

In this heartfelt episode of Remarkable World Commentary, Donna J. Jodhan sits down with Pam Cusick, Senior Vice President of Rare Patient Voice, to explore how patient-centered healthcare research is reshaping the relationship between people living with medical conditions and the companies developing treatments, products, and services for them. Pam traces her 30-year path in the field back to her first job working on FDA blood-donor screening research, then walks through how Rare Patient Voice has grown into a global community of more than 200,000 patients and caregivers spanning 1,500+ conditions across nine countries, compensating participants $120 per hour and paying out more than $8 million directly to patients and caregivers since the company was founded in 2013. She details the straightforward sign-up process, the deeply therapeutic value participants describe in finally being heard without judgment or fear of burdening loved ones, and what Rare Patient Voice’s recent acquisition by Konovo, a tech-first healthcare intelligence firm backed by Frazier Healthcare Partners, means for expanding those opportunities even further.

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Remarkable World Commentary Episode #85: Interview with Kim Charlson, Global Inclusion And Accessibility Advocate For The Disability Community

In this wide-ranging episode of Remarkable World Commentary, Donna J. Jodhan sits down with Kim Charlson, Director of the Perkins Braille and Talking Book Library, to trace Kim’s 41-year journey at Perkins, from losing her vision at age 11, to becoming one of the first totally blind people in the United States to earn a master’s degree in library science, to leading one of the country’s most innovative accessible library programs for the past 24 years. Kim describes how the library has grown far beyond lending books, now offering downloadable audiobooks, loanable Braille e-readers, an audio-described film collection, a professional recording studio, and an assistive-technology “library of things”, a program that helped drive over 900,000 items shipped in the past year alone. She also reflects on mentoring blind professionals into library leadership, noting that five blind directors now lead libraries across the U.S., a barrier she has helped dismantle by example.

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Remarkable World Commentary Episode #82: Interview with Bob Branco, Author, Writer and Publisher

In this wide-ranging episode of Remarkable World Commentary, Donna J. Jodhan sits down with longtime advocate, author, and broadcaster Bob Branco for a wide-ranging conversation about growing up blind, building a life of creative independence, and choosing one’s relationship with technology on one’s own terms. Bob traces his path from a sight-saving class in New Bedford, Massachusetts to eight years at the Perkins School for the Blind, where he picked up the orientation and mobility skills, Braille fluency, and quiet confidence that still anchor his daily life, he notes he has been using the same Perkins Brailler for sixty-one years. He talks about what drove him to write My Home Away from Home and As I See It From a Blind Man’s Perspective, the nearly twenty-year run of his Consumer Vision magazine, his columns for Matilda Ziegler and the American Council of the Blind, and the hundreds of episodes he has produced of In Perspective and Sports Roundtable since 2017.

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Remarkable World Commentary Episode #84: Ask Advocate Donna

In this episode of Remarkable World Commentary Donna opens with her favorite quote, “Speak in such a way that others love to listen to you, and listen in such a way that others love to speak to you”, followed by her monthly word game pairing respect vs. disrespect (respect is earned, never given) and courteous vs. condescend (the fine line between thoughtful responses and careless, hurtful ones). She also flags a technical note: her Gmail is temporarily broken, so listeners should write to her at donnajodhan@sterlingcreations.ca.

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Remarkable World Commentary Episode #83: The Hidden Costs of Advocacy

In this episode of Remarkable World Commentary Donna names the often-invisible price advocates with disabilities pay to show up for their communities. She walks through four recurring drains on her livelihood: volunteering (giving away unpaid slices of her expertise while paid staff manage the volunteers), advisory committees (companies harvest lived experience from disabled members and give little back), free research participation (universities, colleges, and agencies expecting her knowledge for free, or offering Tim Hortons/Starbucks coupons instead of real compensation, sometimes guilt-tripping her that she “owes it to the community”), and free evaluation of draft proposals (including hours spent reviewing Canadian government Accessible Canada Act materials with little recognition or pay). Her call is blunt: stop asking for free labor and pay disabled advocates for their knowledge, skills, and experience.

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Remarkable World Commentary Episode #81: Interview with Dean Steacy, Lifelong Advocate

In this powerful episode of Remarkable World Commentary, Donna J. Jodhan speaks with longtime advocate Dean Steacy about the roots of his lifelong fight for justice, fairness, and equal opportunity. Dean reflects on advocating for himself from early childhood, pushing past exclusion in sports, overcoming prejudice in school and the workplace, and later building a career in public service and human rights. He shares how his work in government and at the Canadian Human Rights Commission deepened his understanding of discrimination, evidence, and institutional responsibility, while reinforcing his belief that real progress comes through persistence, courage, and a willingness to challenge barriers wherever they appear.

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Remarkable World Commentary Episode #80: Ask Advocate Donna

In this empowering episode of Remarkable World Commentary, Donna J. Jodhan invites listeners into her “Ask Advocate Donna” format, where she reflects on the meaning of advocacy and challenges her audience to think about how professionalism, communication, and perseverance can shape successful outcomes. Using a favorite quotation and a word game contrasting “professional” versus “unprofessional” and “ordinary” versus “extraordinary,” Donna sets the tone for a practical discussion about how people can stand up for themselves when they believe they have been treated unfairly.

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Remarkable World Commentary Episode #78: Interview with Mike Calvo, CEO and Co-Founder, Pneuma Solutions

In this candid episode of Remarkable World Commentary, Donna J. Jodhan welcomes blind technologist and entrepreneur Mike Calvo and invites him to share the moments that shaped his view of accessibility as a civil right. Calvo describes growing up in Miami as the son of Cuban immigrants, and he uses everyday stories, like how “help” can turn intrusive when strangers grab a blind person’s arm, to highlight the importance of respect, clear communication, and personal autonomy. He also reflects on discovering computers in early adulthood, crediting a mentor’s message that “behind that computer you are an equal” as a turning point that propelled him toward technology, advocacy, and entrepreneurship.

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Remarkable World Commentary Episode #79: Customer Care or Company Revenue

In this thought-provoking episode of Remarkable World Commentary, Donna J. Jodhan examines the ongoing tension between customer care and company revenue, asking how businesses can strike a meaningful balance between serving people well and protecting their bottom line. Drawing from her own experiences speaking with customer service agents, she reflects on the importance of empathy, patience, and going above and beyond for customers, while recognizing that many agents are working under intense pressure to keep calls short and meet company targets.

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Remarkable World Commentary Episode #75: Interview with Richard Marion, Accessibility Professional

In this thought-provoking episode of Remarkable World Commentary, Donna J. Jodhan welcomes longtime mentor and friend Richard Marion (“Rich”) for a wide-ranging conversation about disability advocacy, inclusive transit, and what real accessibility looks like in daily life. Richard shares how his work has evolved over roughly 35 years, spanning behind-the-scenes advocacy, peer support around access technology (especially mobile devices), and a deep focus on public transit accessibility through multiple roles with TransLink, including years on its Access Transit Committee. He also reflects on how identifying as Métis and as a member of the LGBTQ+ community has shaped his equity work and broadened how he brings disability issues into other communities, while continuing to center lived experience and practical solutions.

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